Below are some answers to questions that you may find useful.

What is Africa Job Station?
Africa Job Station is an online Africa job board dedicated to publishing jobs in Africa. Recruiters and employers post vacancies. Job seekers can then quickly do job search on the new jobs that appear every day and apply online for any that look suitable.

What can Africa Job Station do for me?
Africa Job Station provides a comprehensive and flexible range of products and services to enable you to find the right Job Seekers for your jobs. The products and services are accessible from your control panel which you can access by registering for FREE. Register here.

How do I contact Africa Job Station?

If you are registered with Africa Job Station, please contact your Account Manager or alternatively contact us via email.

I would like to give feedback, where can I go?
We genuinely appreciate feedback from our Job Seekers and recruiters, and to further promote this we have a dedicated website which you can easily access by clicking the orange 'Leave Feedback' button to the right of any webpage on our site. We encourage such feedback and discussion. Alternatively, you may wish to contact your Account Manager or contact us.

I am having difficulties using the website, can you help?
Yes - if you are experiencing difficulties with the website please contact your Account Manager or contact us via email.

My Account; I’ve forgotten my login details, what can I do?
If you have forgotten your login password, we recommend you submit a ‘Forgotten Password’ request. If you cannot remember any of your login details, please contact your Account Manager or contact  us via email.

Can I setup multiple users for my Africa Job Station account?
Yes - once logged into your account click the Create New User option from the Users menu.

Can I change my registered company name/details?
Yes, you can do this by logging in and going to the My Profile page in your control panel to make the appropriate changes. Do not forget to save afterwards.

Job Posting; How much does it cost to post a job vacancy?
Africa Job Station provides a variety of ways for you to advertise a job vacancy. From single job postings ideal for smaller companies; to multiple job postings ideal for larger companies (bulk discounts are available). To see our full range of Job Posting products and prices, see our Rate Card.

Can I add my company logo/banner to my job postings?
Yes, simply login to your control panel, follow the link to your company profile and upload your logo. All your posted jobs will then display the uploaded logo.

Can I save job posting templates?
Yes - whilst logged into your account click the Job Settings > Template Manager option within the My Jobs tab. You can also save a template whilst you are posting a job.

Can I design my own application form?
Yes - whilst logged into your account click the Job Settings > Application Form Builder option within the My Jobs tab. You can personalise your application form templates to include your company logo/banner, colours and choice of questions.

Can I see my job applications online?
Yes - once you have received applications to your job postings, you can review the applications within your control panel. Once you have found the job you are looking for you will see an ‘applications’ link where you can view all of the details that were submitted, along with the documents that were included in their application (CVs and cover letter etc).

Why can’t I find my job vacancy?
If you are searching for the job using keywords please ensure that your search terms are correct. If you have recently advertised a job there can be a small 10-15 minute delay before you will see the job in search results and your control panel. If you are still having problems finding your job vacancy, please contact your Account Manager or contact us via email.

How do I edit one of my jobs?
Edit your jobs by logging into your account and accessing control panel. Once you have found the job click the  edit icon.

Can I re-post/re-advertise one of my jobs?
Yes, you can re-advertise a job in two different ways:
1.    Log into your account and view the My Jobs tab, find the job you would like to re-advertise and click the  re-advertise icon.
2.    Log into your account and access Control panel, find the job you would like to re-advertise and select the Re-Advertise checkbox followed by clicking the add to basket  icon. Confirm your basket by clicking Checkout at the top right of the page.

How do I expire/delete one of my jobs?
You can remove a job in one of two ways:

1. Log into your account and view the My Jobs tab, find the job you would like to delete and click the  Delete icon.
2. Log into your account and access Control panel, find the job you would like to delete and click the  Delete icon.
   

How do I find an old job posting on my account?
Job postings can be viewed within Control panel for up to 3 months after they have expired. If you need to retrieve the details of a job posting that is older than 3 months please contact your Account Manager or contact us via email.

CV Database: What is the CV Database?
A service allowing recruiters and head hunters to search through thousands of local, national and global CVs uploaded to the Africa Job Station candidate database.

How much does it cost?
Searching the CV database is free and unlimited. Payment is only required if you would like to reveal a candidate’s contact details and download their original CV document. To see our full range of CV database products and prices, see our Rate Card.

Can I receive CV alerts by email?
Yes - once you have carefully chosen your search criteria you can save your CV searches, and choose to receive email notifications instantly, daily or weekly.

Can I view my downloaded CVs again?
Yes - you can view a full list of all the CVs you have previously downloaded by logging into your account, followed by clicking the CV Options > View My CVs link within the My CVs tab.

Why are some Job Seekers showing as "Expired"?
The CV index is automatically updated approximately every 60 minutes. If a candidate matched your original search results but has since removed their CV from Africa Job Station, they will be listed as "Expired". Expired Job Seekers will be removed from your search results the next time the index is updated.

Why are some Job Seekers showing as "Locked"?
When a candidate uploads their CV to Africa Job Station, they can choose which types of company are allowed access to their CV. If a CV is locked, your company will not be authorised to view this candidate. Alternatively, you may have previously requested their permission but they have since declined your request.

Promotional Products: What promotional products do Africa Job Station offer?
Africa Job Station offer a variety of promotional products tailored to suit your company’s needs including run-of-site banners, keyword sponsorship banners and more, providing you with a flexible and powerful way to deliver messages to your target audience. For more information about our promotional products please see our Rate Card.

Other Questions
If you have any other questions or issues that are not answered above, please contact us via email.