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Job Seeker FAQs
Below are some answers to questions that you may find useful.
General
What is Africa Job Station?
Africa Job Station is a website dedicated to publishing job vacancies - in Africa. Recruiters and employers pay to advertise their vacancies, while job seekers can then quickly search through the thousands of new jobs that appear every day on africajobstation.com website and then apply online for any that look suitable.
What are the benefits of registering with Africa Job Station?
By registering with Africa Job Station you can save your searches and set up multiple instant/daily email notifications of new vacancies that match your search criteria and also be able to track the applications you have made through us. Registering also allows our unique job matching technology to alert you to any job that you may be suitable for. You can store up to 3 CVs and by ‘publishing’ one of them, will also enable Employers to find your details and consider you for their latest jobs.
How do I search for jobs?
If you would like more information on how to make the most of the search and greatly improve the relevance of your results, click here.
How do I contact Africa Job Station?
Contact us here.
If I find a job that’s perfect for a friend, how do I let them know?
Click on the link that says a ‘Tell a friend’ option when viewing the full details of the vacancy, so just, complete the form and we’ll email the details to your friend. Every job advertised has this link.
How do I give feedback - where can I go?
We genuinely appreciate feedback from our Job Seekers, and to further promote this, - Click Here.
Applications
Must I register with Africa Job Station to apply for jobs?
Yes - you can apply for a job only after Registering and we will keep your details confidential.
How do I apply for a job?
Africa Job Station online application forms for every job, making it quick and easy to apply immediately to any job advertised viewed on our website. Just click on the ‘Apply’ button!
Yes - you can apply for multiple jobs at the same time by using the Job Basket. After performing a search simply add the jobs you’re interested in to the Job Basket by clicking the basket icons.
Where do I find out more information about a job vacancy?
All of the information that is displayed on a job description is provided by the recruiter themselves, so if there is anything else you would like to know about a specific job vacancy, contact the recruiter directly (if they have given their contact details).
How do I track the progress of my applications?
If you would like to know more about the progress of your application (i.e. if you were accepted/declined for a job) you will need to contact the recruiter themselves who advertised the job vacancy with Africa Job Station. Unfortunately, Africa Job Station is unable to provide any details relating to the progress of your application.
Is it possible to see details of jobs I have recently applied for?
Yes - if you are registered with Africa Job Station you can see a list of your previous applications by logging in to your Job Seeker profile/account, followed by clicking the My Applications link within the My Job Tools menu.
What happens to my application after submitting it?
After completing and submitting the application for one or more jobs, your details, CV and cover letter (if provided) will be sent straight away to the recruiter by email. It is then the recruiter’s responsibility to contact you regarding the status of your application.
If I’ve not had a response to my application, what can I do?
At Africa Job Station, it is our policy to encourage Employers/Recruiters to provide a response to all job applications, but unfortunately this does not always happen. If you recently applied for a job vacancy and have not heard from the Recruiter, you may contact them directly for an update as Africa Job Station is unable to provide you with this kind of information.
How can I contact the Employer/Recruiter about my application?
If the Employer/Recruiter provided their contact details whilst advertising the vacancy, they will be displayed within the full job description. However, if the vacancy is no longer being advertised, any available contact details will be displayed for a limited time within your My Applications page, found within the My Job Tools menu.
How do I ascertain that the recruiter has received my application?
Africa Job Station recommends that, whilst applying for jobs, please always select the ‘Acknowledge me with the email address entered above’ option. Once you receive this email it is a confirmation that your application has been sent successfully from Africa Job Station to the Employer/Recruiter and has also been successfully received by the recruiter’s email server. If you have any concerns that your application may not have been received by the Employer/Recruiter, you may wish to contact them via email or a phone call, if their contact details are included in the Job description.
What happens if I have not received an application confirmation email ?
While applying, if you selected the option ‘Acknowledge me with the email address entered above’ this should mean that your application has been successfully sent from Africa Job Station. The email may be waiting in an email queue, you should expect to receive it shortly. Alternatively, it could be that your application email contained an image file (.GIF) that may have been considered a threat by the recipient’s mail system, so it may have been blocked. In these unlikely circumstances, you may wish to contact the recruiter to confirm with a follow-up email or phone call. Or simply check your Junk mail.
Job Seeker Profile
If I have forgotten my username or password to Log In, what can I do?
If you have forgotten your login password, please click here or contact us.
How do I update my personal details?
Do this by logging into your Job Seeker profile/Account and click the Personal Details link within the My Africa Job Station menu.
How do I change the email address that I’m registered with?
To change your registered email address, log into your Job Seeker profile/Account and click the Login Details link within the My Africa Job Station menu. Note that you will need to login using the new email address after changing it .
How do I change my login password?
Change your password by logging into your Job Seeker profile/Account and click the Login Details link within the My Africa Job Station menu.
Can I delete my profile completely from Africa Job Station?
Yes you can completely delete your Job Seeker profile/Account from Africa Job Station by logging into your Job Seeker profile/Account and click the Remove Me link within the My Africa Job Station menu. For further assistance please contact us.
Your CV
How do I upload my CV?
It is Easy. If you would like to upload your existing CV to Africa Job Station, click here .
Or, you may wish to use Africa Job Station’s free web-based CV creation tool, Smart CV.
If I upload my CV will everyone be able to see it?
No! We don’t automatically make your CV public when you upload it. You have full control over who sees it. Uploading your CV helps speeds up the job application process.
Can I create a new CV online?
Yes! At Africa Job Station, we have designed an easy-to-use, free of charge CV creation tool which allows you to create a completely new CV document online using just your web browser. The end result of this is a professional looking Microsoft Word document which you can use for all of your online future job applications. Once made, you can also edit/amend your CV as regularly as you require.
How do I make my CV public, so that recruiters can find me?
You need to “Publish” your CV to make it searchable for recruiters, and at the same time, specify which industry sectors your CV is appropriate for. You can publish a new CV whilst uploading it or you can publish a previously uploaded CV by clicking the “Publish” icon within the My CVs tab.
What are the benefits of ‘Publishing’ my CV on Africa Job Station?
Puplishing your CV will allow recruiters / employers to approach you directly and consider you for relevant jobs that are not yet advertised. It will also add your CV to our powerful job-matching service. Your skills, experiences, preferences and job hunting activities are constantly compared to new vacancies published on Africa Job Station - when it finds an ideal match the job details are emailed as “ Job Alerts” to you and it’s up to you if you want to apply.
Can I edit my CV online?
Yes - If you would like to be able to regularly edit your CV online, we recommend that you use Africa Job Station’s free CV creation tool. However, if you have previously uploaded an existing CV from your computer you will need to edit the document using your own software and re-upload the document to replace the older version.
My CV document is more than 2MB, how can I upload it?
To upload your CV to Africa Job Station it must be less than 2MB (Megabytes) in size. If your CV document is larger than this you may want to make sure there are no graphics or images in your document which could increase the file size.
My CV is saved as an unsupported file format, how can I upload it?
To upload your CV successfully to Africa Job Station, it must be saved in one of the following compatible file formats: TXT, PDF, RTF, DOC or DOCX. Whilst saving your document, you can select one of these compatible file formats by using the "Save As" option. These file type restrictions are the ones that are the most commonly used file formats recognised by our recruiters.
Can I remove my CV from Africa Job Station?
To do this, you will first need to login to your Job Seeker profile, on Africa Job station Website, then click on the My CVs tab. Each of the CVs listed here will have a delete icon allowing you to remove your CV.
Saved Searches / Jobs By Email
How do I save my searches on Africa Job Station?
This is a great way to speed up the job hunting process that is has been made available on Africa Job Station website. To save a search, simply click on the save link on any results page and you’ll be prompted to log in or register if you’ve not already done so. You can save as many searches as you like with different criteria and give each one a unique name or nick name to help you identify it later on.
Can I receive Jobs by Email?
You can use the search tool to find vacancies that match what you’re looking for and also refine the results, if you need to. Then simply click on the envelope link on any results page and you’ll be prompted to log in or Register if you’ve not already done so. New vacancies will be sent to you daily or instantly, whatever your prefererence.
Can I stop receiving Jobs by Email?
Yes you can! Each of the emails you receive will have an ‘Unsubscribe’ link at the bottom of the email. When you click on this link, it will permanently stop the emails.
What is Africa Job Station Alchemy?
Africa Job station Alchemy is the latest generation of our job matching technology, the way it works is quite unique. It learns how you, as a job seeker is using our site; what searches you have carried out and jobs applied for, locations etc. It then checks every new job vacancy that is published on the site to see if it matches your profile. When a match is found, an email alert is sent to your inbox.
Can I unsubscribe from Alchemy job alerts?
Yes you can. If you would like to permanently unsubscribe from receiving these emails, please contact us. However, if you would just like to temporarily stop receiving these emails, you can click on the “options” delay links at the bottom of the emails.
Other Questions
If you have any other questions or issues that are not answered above, please contact us or email us:
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